• Cart
  • (0)

FREE Shipping on all Orders | 60-Day Satisfaction Guaranteed

 

C3-DT3 Standing Bike Desk Troubleshooting 

 

 

Problem: Unit is unstable or rocks while in use.

Solution: Make sure unit is on a solid, level surface. Adjust the front adjustment feet until all four feet are sitting solid on the floor.

 

Problem: No console power.

Solution: Try using another outlet or testing something else with the outlet to make sure it is receiving power. If the outlet is in fact working and the console continues to receive no power please contact LifeSpan Customer Support.

 

Problem: Rough feeling in pedals while in use.

Solution: Check to make sure everything associated with the pedals is tight, if problem continues, contact LifeSpan Customer Support for replacement pedals.

 

Problem: All lights are off except the weight LED.

Solution: The console is in energy saving mode. Press ON/START for three seconds to power console on.

 

Problem: The console is erratic or not lighting up.

Solution: Recheck the power connection to the cycle. Also, check the cable coming from the console to the cycle. Conctact LifeSpan Customer Support if this does not solve the problem.

 

Problem: The speed shown in the display feels too fast or too slow.

Solution: Go into the engineering mode and check if you are in Metric or English. If you are in the correct mode, contact LifeSpan Customer Support.

 

Problem: Uart shows in the display.

Solution: Unplug the power from the cycle. Disconnect and reconnect the console cable going to the cycle. Plug the power back into the cycle and retest. Contact LifeSpan Customer Support if this does not solve the problem.

 

Problem: dc-6 shows in the display.

Solution: Unplug the power from the cycle. Disconnect and reconnect the console cable going to the cycle. Plug the power back into the cycle and retest. Contact LifeSpan Customer Support if this does not solve the problem.

 

Problem: Console is not connecting to personal computer via Bluetooth.

Solution: Log into your LifeSpan Fitness Club account. Go to the Frequently Asked Questions link located at the bottom of your home page. If further assistance is needed, please email coordinator@LifeSpanFitness.com.

Please wait...