EX2/EX3 Elliptical Troubleshooting
Problem: Unit is unstable or rocks while in use.
Solution: Make sure unit is on a solid, level surface. Adjust the front adjustment feet until all 6-feet are sitting solid on the floor.
Problem: No console power.
Solution: Try using another outlet or testing something else with the outlet to make sure it is receiving power. If the outlet is in fact working and the console continues to receive no power please contact LifeSpan Customer Support.
Problem: Rough feeling in pedals while in use.
Solution: Clean the rails with a dry cloth. Any debris on the rails will give a rough feeling when in use.
Problem: Excess movement in the handlebars or pedals.
Solution: Using the provided assembly tools, go over the elliptical to make sure all assembly hardware is tight.