Hard to find a better treadmill (Posted on Nov. 1, 2010)Review by LAXmom
I have been using this treadmill religiously since it arrived in May. I log between 25-30 miles per week and am absolutely in love with what it does for me. If you are reading this you too, like me found that there are more treadmill options out there than imaginable. I was reading a review in Runners World about this company and their treadmill called the 4000 which has a USB/logging/personal trainer feature included in the console. I was excited to buy that unit until I saw it was double my budget but after more reviews found that they just released a new treadmill for $1200 with the same feature. I always seem to be on the go with the kids and have started to monitor and journal my calorie intake and exercise. I have been using the Body Bug which I have been using to monitor my daily activity but now my treadmill also does the same thing for me and more. The console and USB saves your workout data throughout your workout and then you upload it to your account which is GREAT but even better is you fill out information about your family history, exercise preferences, equipment owned, goals and other information and you will receive weekly exercise routines that include "how to" videos for specific exercises, images and the ability to print off and take with you. I find that I waste 20-30 minutes a day waiting for the kids after practices and now I am doing lunges or exercises with the stretch bands that I leave in the car at all times. The program is fantastic and there is NO costs. You only get one account per treadmill so if you and or your husband or if you want your kids to have their own you would need to buy accounts BUT that one time cost is a lot cheaper than a personal trainer.
As far as the treadmill goes it feels great when jogging and is extremely quiet. the handlebars have some real nice features like the ability to adjust the speed or incline while you are checking your heart rate. Console is super easy to read and when you plug the USB in it shows your name with your gender, age, height and weight so that you don't have to enter that each time you use the treadmill to get an accurate calorie readout. The treadmill folds and folds easy enough, although we have not done that one time yet.
I could not be more happy with our purchase. The treadmill has a nice design and colors and looks good in the room. It comes with a nice warranty and had all the features that I wanted and more. The fitness club is much more than I thought it would be and can not stop raving about how it has helped me to become more active. This is a great treadmill and recommend to anyone.
Best TreadmillReview by umgelso
- I have been using this treadmill for over a year and it works perfectly. Customer service is also very helpful. This machine has exceeded my expectations and I know that my next treadmill will also be a LifeSpan. Keep up the good work.
Really happyReview by Mr. Lynn
- I have been really happy with my treadmill. It is very easy to use and happily I have discovered that I can use it barefoot which is great exercise for my little toes. Ha!
Fantastic serviceReview by Donald Eggleston
Just wanted to give an update on my fantastic experience with LifeSpan’s customer service. After speaking with one of the company representatives on the phone the same day I sent the an email about my treadmill display showing an E1 message and then shutting down, it was determined the control board and belt needed to be replaced on my TR1200i. The representative assured me there would be no cost to me and that he would have a local service technician schedule an appointment with me. I received delivery confirmation on my parts the next day via email and saw your company shipped the parts by 2 day air. Wow, I was thoroughly impressed with the fact you would two day ship the parts.
I was also immediately contacted by Dennis Peters from Cedar Valley Fitness Repair by email and he told me to call him as soon as I got my parts to schedule the repair. On Friday, April 13 I received the parts and called Mr. Peters to schedule the repair. Mr. Peters agreed to meet with me Monday afternoon and did arrive yesterday and make the repairs required. While speaking with Mr. Peters as he worked on the treadmill, he spoke positively about Lifespan products and was happy to hear me speak so highly of LifeSpan’s customer service, as we both appreciate what a rarity that seems to be these days. After switching the control board and putting the new belt on, Mr. Peters actually ran over a mile on my treadmill in his socks to ensure the control board was repaired. Man, talk about above and beyond my expectations!! I put the treadmill to work last night, 3 miles with speeds from 7.5-9.5 mph and not even a hiccup! Looks like your technicians were dead-on.
I cannot say enough good about the positive experience I have had with your company and will share my story with anyone asking about my treadmill. What a great decision to purchase a Lifespan product. I am currently making some property improvements on my home and have been absolutely disgusted with the customer service from some of the contractors I have had to work with. It is so refreshing and pleasing to have such a positive experience regarding repair issues. It is upsetting to spend hard earned money on a product and have it fail, but with the level of customer service your company provides and the way you have stood behind your product, I could not be any more pleased! Thank You SO MUCH for that service.
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