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Review Details

TR1200-DT5 Treadmill Desk

TR1200-DT5 Treadmill Desk

Product Review (submitted on September 25, 2012):
I will want to mention something about the service and support of the company behind it. Within 3-4 weeks my treadmill developed a thumping sound. Although machine was perfectly usable but I felt that it is going to get worse. I left them an email over the weekend. I was expecting the usual email and bracing my self for a long drawn out fight over the next coming days. Also, I was concerned on how to send this thing back to Amazon if I had to. On Monday I received a call in which the person after asking a few questions, which neither insulted my judgment or questioned my integrity, told me to wait for a motor in mail and a technician in person. And that is what happened. The day the motor arrived, the technician (Mr. Ralph) called for the appointment. He showed up, changed the motor and gave me a few papers to sign and that is it! This is one of the best services I have received in my life.
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