This treadmill desk is designed and manufactured to be reliable and easy to use. However, if you have a problem, these troubleshooting steps may help you find the cause.
Problem: The console is erratic or not lighting up.
Solution: Check to make sure the treadmilll is properly plugged in, turn the power switch off and back on again and make sure the safety key is in place. Check all wire harness connections to be sure they are all properly connected. If the problem persists contact LifeSpan Customer Support.
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure the treamill is level, then refer to the instuction in this equipments owner's manual on how to tension and adjust the belt.
Problem: The treamill motor seems strained or E1 comes up after several minutes of use.
Solution: The lubricating silicone that is applied to the deck and belt is wearing down and the belt needs to be lubricated with silicone spray.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the Belt Tensioning and Adjustment Section in your equipments owner's manual.
Problem: The treadmill speed doesn't feel right (too fast or too slow).
Solution: The treadmill is set up in Metric Mode. To change between English and Metric Mode press the down arrow until F014 shows in the display. Press enter and EN or SI will show up in the display. To change to EN press the down arrow button. To change to SI press the up arrow button. Press enter and remove and reinstall the safety key.
Problem: Treadmill automatically pauses during workout.
Solution: Treadmill is not picking up Step Count. To turn Intelli-Guard off press the down button until F012 appears in the display. Press enter and on or off will show up in the display. Press the down arrow button to tunr the Intelli-Guard off. Press enter and remove and reinstall the safety key.