Firmware Updates

This page is for firmware updates for the 2019 touchscreen models of the TR3000i, TR4000i, and TR5500i.
If you are unsure of what treadmill version you have, please give us a call at 801-973-9993 opt. 4.

Downloading Firmware

Step 1

To download the file to you computer, click on the correct button below in which corresponds to your treadmill model. The file should automatically download to your computer.

TR3000i TR4000i TR5500i

Step 2

Once downloaded, unzip the file and copy it to an empty USB drive. If your computer gives you an error stating that the file cannot be opened because it comes from an unidentified developer, follow the instructions provided in these links for either a Mac or Windows computer.

Video Instructions

Step by Step Instructions

Step 3

Make sure the safety key is in place. Turn the treadmill on using the main power button located at the front end of the treadmill by the power cord.

Step 4

Press the Bluetooth icon located in the upper right-hand corner of the home screen. Then turn the Bluetooth on the speaker on.

Step 5

Write down the four digit BT Audio ID displayed on the screen. You will need this number later. Once you've written the number down, return to the home screen.

Step 6

Turn the treadmill off using the main power button as used in Step 3.

Step 7

Open the small compartment located on the back of the treadmill console.

Step 8

Insert the USB drive into the USB port located in the compartment.

Step 9

Once again, turn the treadmill back on using the main power button. In a second or two, you should now see the LifeSpan logo on the console screen followed by an upload screen. This screen will be black with white text. You should see the progress change from 0% to 100% over the course of roughly two minutes.

Step 10

Once the upload is complete and the display shows the standby screen, go to the treadmill's Engineering Mode by pressing the bright dot again in the bottom left-hand corner of the console screen for three seconds.

Step 11

Once you see the engineering screen, press the "UpdateMCU" button located near the center of the screen. You should screen the Status screen go from Status to Please Reboot Console. Proceed to Step 11 prior to rebooting.

Step 12

Re-enter the four digit BT Audio ID number you wrote down earlier in Step 5. This is done by tapping the square box till you have reached the desired number. Note: If you have misplaced this number, you can relocate it by using your smartphone to scan Bluetooth devices.

Step 13

Verify that the correct treadmill model number is highlighted in red and press the Reboot button in the upper left-hand corner of the screen.

Step 14

Once you see a black screen that reads "Please shut down the device and restart", restart the treadmill by turning off and on the main power switch once more.

Step 15

Woohoo! Your firmware is now updated. It's time to start working out.