Policies

Privacy

PCE Health & Fitness ("PCE"), maker of LifeSpan products, is committed to ensuring your privacy and protecting your identity. This privacy policy describes how we handle the personal information you provide on this website.

PCE collects personal information from the ordering and registration processes and from communications you initiate with us. PCE keeps all online customer information confidential, and does not sell or exchange customer information with other companies. PCE discloses personal information only to reputable vendors who assist us in processing information or fulfilling customer orders. These vendors are restricted from using the information for any purpose other than to help us provide products and services. Occasionally PCE may contact you about new features or products which may be of interest to you, or request your written consent to use some information for marketing or promotional purposes.

This website contains links for your convenience to other websites. These third party websites operate independently and PCE does not control these sites.

Your privacy and security are very important to PCE. The technology and processes we use maintain the integrity and security of our databases. All data is stored on an access-controlled secured server, with credit card information stored only temporarily until the order is complete. Information is used solely to support your order, to ensure you are satisfied with your purchase, and to ensure we provide you the best products and information you need to live a healthy life.

Manufacturer's Warranty

Warranty coverage is specific to each product. You will need to to register your product for warranty here. Although some of our retailers may offer extended warranties, LifeSpan does not directly support any warranty purchased through a retailer or online at websites other than www.lifespanfitness.com.

LifeSpan product warranties apply only to the original owner and are non-transferable. LifeSpan’s warranty is expressly limited to the repair or replacement of a defective frame, motor, electronic component or defective part and is the sole remedy of the warranty. For customers not located within 80 kilometers of a LifeSpan Authorized Service provider, LifeSpan will gladly pay up to €76 maximum towards a service call. Our warranty does not cover normal wear and tear, improper assembly, maintenance, installation of parts or accessories not originally intended for the treadmill, exercise bike, treadmill desk or bike desk. The warranty does not apply to damage or failure due to accident, abuse, corrosion, discoloration of paint or plastic, or neglect. LifeSpan's responsibility under this warranty is limited to replacing or repairing at LifeSpan’s option. Review the owner’s manual for specific warranty information about each product.